{"id":33,"date":"2026-10-23T00:13:36","date_gmt":"2026-10-23T03:13:36","guid":{"rendered":"https:\/\/remotapp.com\/blog\/controle-roku-nao-funciona\/"},"modified":"2026-10-23T00:13:36","modified_gmt":"2026-10-23T03:13:36","slug":"controle-roku-nao-funciona","status":"publish","type":"post","link":"https:\/\/remotapp.com\/blog\/pt-br\/controle-roku-nao-funciona\/","title":{"rendered":"Controle da Roku n\u00e3o funciona? 8 solu\u00e7\u00f5es que resolvem"},"content":{"rendered":"<p>No Brasil, muita TV vem com Roku de f\u00e1brica: Philco, AOC, TCL e Semp TCL t\u00eam modelos Roku TV, al\u00e9m do Roku Express e do Streaming Stick. Quando o controle para de responder, quase sempre a solu\u00e7\u00e3o leva um minuto. O segredo \u00e9 saber qual controle voc\u00ea tem, porque cada tipo falha por um motivo.<\/p>\n<h2>Primeiro: qual \u00e9 o seu controle Roku?<\/h2>\n<ul>\n<li><strong>Controle simples (infravermelho):<\/strong> n\u00e3o tem bot\u00e3o de pareamento no compartimento das pilhas. Precisa estar apontado para o Roku ou para a Roku TV, sem nada na frente.<\/li>\n<li><strong>Controle de voz \/ \u201caponte para qualquer lugar\u201d:<\/strong> tem bot\u00e3o de pareamento dentro do compartimento das pilhas. Fala com o Roku sem fio, ent\u00e3o funciona at\u00e9 atr\u00e1s de um m\u00f3vel, mas precisa continuar pareado.<\/li>\n<\/ul>\n<h2>Solu\u00e7\u00e3o 1: troque as pilhas<\/h2>\n<p>Use pilhas novas de embalagem fechada, n\u00e3o as que estavam na gaveta. Se for o Voice Remote Pro recarreg\u00e1vel, carregue por um tempo. Nos controles sem fio d\u00e1 para ver a bateria em Configura\u00e7\u00f5es \u203a Controles remotos e dispositivos \u203a Controle remoto, quando voc\u00ea tiver outro jeito de navegar (veja a solu\u00e7\u00e3o 8).<\/p>\n<h2>Solu\u00e7\u00e3o 2: libere o caminho (controle simples)<\/h2>\n<p>Infravermelho precisa de linha reta. Soundbar, enfeites e porta de vidro do rack bloqueiam. Um stick escondido atr\u00e1s da TV n\u00e3o enxerga controle infravermelho.<\/p>\n<h2>Solu\u00e7\u00e3o 3: reinicie o Roku<\/h2>\n<p>Tire o Roku ou a Roku TV da tomada por pelo menos 10 segundos e ligue de novo. Espere a tela inicial antes de apertar qualquer bot\u00e3o.<\/p>\n<h2>Solu\u00e7\u00e3o 4: pareie o controle de novo (controle de voz)<\/h2>\n<ol>\n<li>Reinicie o Roku como na solu\u00e7\u00e3o 3.<\/li>\n<li>Tire as pilhas do controle e coloque de novo.<\/li>\n<li>Com a tela inicial aberta, segure o bot\u00e3o de pareamento do compartimento das pilhas por uns 5 segundos, at\u00e9 a luz do controle come\u00e7ar a piscar.<\/li>\n<li>Deixe o controle perto do Roku. Em at\u00e9 uns 30 segundos aparece a confirma\u00e7\u00e3o de pareamento na TV.<\/li>\n<\/ol>\n<h2>Solu\u00e7\u00e3o 5: diminua a interfer\u00eancia<\/h2>\n<p>Sticks ligados direto na TV podem sofrer interfer\u00eancia. A Roku recomenda usar um cabo extensor HDMI para afastar o stick alguns cent\u00edmetros da TV. Deixe tamb\u00e9m longe do roteador.<\/p>\n<h2>Solu\u00e7\u00e3o 6: configure ligar e volume da TV<\/h2>\n<p>Se a navega\u00e7\u00e3o funciona mas ligar e volume n\u00e3o, o controle n\u00e3o est\u00e1 configurado para a TV. V\u00e1 em Configura\u00e7\u00f5es \u203a Controles remotos e dispositivos \u203a Controle remoto \u203a Configurar controle remoto para a TV e siga o teste de \u00e1udio. Na Roku TV isso j\u00e1 vem funcionando.<\/p>\n<h2>Solu\u00e7\u00e3o 7: veja se h\u00e1 dano f\u00edsico<\/h2>\n<p>Bot\u00e3o grudado, contato da pilha oxidado ou uma queda podem matar o controle. Limpe os contatos com um pano seco. Se um bot\u00e3o fica preso apertado, o controle pode parar de mandar qualquer outro comando.<\/p>\n<h2>Solu\u00e7\u00e3o 8: use o celular enquanto isso<\/h2>\n<p>O Roku aceita comandos pelo Wi-Fi, ent\u00e3o o celular vira um controle completo:<\/p>\n<ol>\n<li>Conecte o celular no mesmo Wi-Fi do Roku.<\/li>\n<li>Instale o app Roku ou um app universal como o <a href=\"https:\/\/remotapp.com\/pt-BR\">RemotApp<\/a>, que acha o Roku sozinho e n\u00e3o pede c\u00f3digo.<\/li>\n<li>Se o app n\u00e3o conectar, ative Configura\u00e7\u00f5es \u203a Sistema \u203a Configura\u00e7\u00f5es avan\u00e7adas do sistema \u203a Controle por aplicativos m\u00f3veis \u203a Acesso \u00e0 rede (Padr\u00e3o ou Permissivo).<\/li>\n<\/ol>\n<p>De quebra voc\u00ea ganha teclado para busca e senhas. O passo a passo completo est\u00e1 no <a href=\"https:\/\/remotapp.com\/pt-BR\/guias\/controlar-tv-roku-pelo-celular\">guia da Roku<\/a> e nos guias de <a href=\"https:\/\/remotapp.com\/pt-BR\/guias\/controlar-tv-philco-pelo-celular\">Philco<\/a> e <a href=\"https:\/\/remotapp.com\/pt-BR\/guias\/controlar-tv-aoc-pelo-celular\">AOC<\/a>.<\/p>\n<h2>Quando trocar o controle<\/h2>\n<p>Se mesmo com pilha nova, rein\u00edcio e novo pareamento o controle n\u00e3o funciona, provavelmente ele morreu. D\u00e1 para comprar o controle de reposi\u00e7\u00e3o; at\u00e9 chegar, o celular resolve.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Primeiro veja qual controle voc\u00ea tem: o simples usa infravermelho e precisa estar apontado; o de voz (\u201caponte para qualquer lugar\u201d) usa sinal sem fio e pode precisar ser pareado de novo. Troque as pilhas, reinicie o Roku e segure o bot\u00e3o de pareamento dentro do compartimento das pilhas por uns 5 segundos. Enquanto isso, o app Roku ou qualquer app de controle comanda o Roku pelo Wi-Fi.<\/p>\n","protected":false},"author":1,"featured_media":34,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-33","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solucoes"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Controle Roku n\u00e3o funciona: 8 solu\u00e7\u00f5es (Roku TV e Stick) | RemotApp<\/title>\n<meta name=\"description\" content=\"Controle da Roku TV (Philco, AOC, TCL) ou do Roku Stick parou? 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